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Tens of thousands to get compensation over forced prepayment meters
People who had prepayment meters forcibly installed in their homes are in line for compensation of up to £1,000 after energy companies signed up to pay £18.6m in debt cancellation and customer payments.
The announcement follows energy regulator Ofgem's review of companies forcibly entering the homes of indebted, vulnerable customers to fit prepay meters to prevent them accruing further arrears. Thousands of people were affected and are to receive the debt write-offs and, in some cases, payments from eight providers: Scottish Power, EDF, E.ON, Utility Warehouse, Good Energy, TruEnergy and Ecotricity.
At least 40,000 customers are due to receive the awards following the completion of one of Ofgem's "most wide-reaching reviews.
Amir Nisi
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