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NHS bosses demand GPs and hospitals stop using unapproved AI software
Doctors are using AI software that does not meet minimum standards to record and transcribe patient meetings, according to a Sky News investigation.
NHS bosses have demanded GPs and hospitals stop using artificial intelligence software that could breach data protection rules and put patients at risk. A warning sent out by NHS England this month came just weeks after the same body wrote to doctors about the benefits of using AI for notetaking - to allow them more time to concentrate on patients - using software known as Ambient Voice Technology, or "AVT".
Health Secretary Wes Streeting will next week put AI at the heart of the reform plan to save the NHS in the 10-year plan for the health service in England. But there is growing controversy around software that records, transcribes and summarises patient conversations using AI.
In April, NHS England wrote to doctors to sell the benefits of AVT and set out minimum national standards. However, in a letter seen by Sky News, NHS bosses wrote to doctors to warn that unapproved software that breached minimum standards could harm patients.
The 9 June letter, from the national chief clinical information officer of NHS England, said: "We are now aware of a number of AVT solutions which, despite being non-compliant ... are still being widely used in clinical practice.
"Several AVT suppliers are approaching NHS organisations ... many of these vendors have not complied with basic NHS governance standards.
"Proceeding with non-compliant solutions risks clinical safety, data protection breaches, financial exposure, and fragmentation of broader NHS digital strategy." Sky News has previously revealed the danger of AI "hallucinations.
Amir Nisi
Creative and experienced content writer with 6+ years of experience lazy to create unique content strategy for News5 to turn website visitors into customers.
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