Royal Mail to scrap second-class post on Saturdays and some weekdays

Royal Mail is to be allowed to scrap Saturday second-class stamp deliveries, under a series of reforms proposed by the communications regulator.

From 28 July, Royal Mail will also be allowed to deliver second-class letters on alternate weekdays, Ofcom said. The post will still be delivered within three working days of collection from Monday to Friday.

Money blog: Top chef reveals thing he hates about customers The proposals had already been raised by Ofcom after a consultation was announced in 2024, and the scale back was proposed early this year. Royal Mail had repeatedly failed to meet the so-called universal service obligation to deliver post within set periods of time.

Those delivery targets are now being revised downwards. Rather than having to have 93% of first-class mail delivered the next day, 90% will be legally allowed.

The target for second-class mail deliveries will be lowered from 98.5% to arrive within three working days to 95%. A review of stamp prices has also been announced by Ofcom amid concerns over affordability, with a consultation set to be launched next year.

It's good news for Royal Mail and its new owner, the Czech billionaire Daniel Kretinsky. Ofcom estimates the changes will bring savings of between £250m and £425m.

A welcome change? Unsurprisingly, the company welcomed the announcement. "It is good news for customers across the UK as it supports the delivery of a reliable, efficient and financially sustainable universal service," said Martin Seidenberg, the group chief executive of Royal Mail's parent company, International Distribution Services.

"It follows extensive consultation with thousands of people and businesses to ensure that the postal service better reflects their needs and the realities of how customers send and receive mail today." Citizens Advice, however, doubted whether services would improve as a result of the changes. "Today, Ofcom missed a major opportunity to bring about meaningful change," said Tom MacInnes, the director of policy at Citizens Advice.

"Pushing ahead with plans to slash services and relax delivery targets in the name of savings won't automatically make letter deliveries more reliable or improve standards." Acknowledging long delays "where letters have taken weeks to arrive.