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Citroen urged to fix 'chaotic' recall and pay compensation to affected drivers

Citroen has been told to improve its "chaotic" and "shameful" recall over a potentially fatal airbag safety fault.  Consumer champion Which? wants the government to intervene if Stellantis, the car brand's parent company, does not improve the process for fixing the fault and offering customers compensation.

Read all the latest Money news here A "stop-drive" recall was issued in June for all Citroen C3 second-generation and DS 3 first-generation vehicles made between 2009 and 2019 due to the risk of the airbag rupturing in a collision, which can cause injury or death. All affected vehicles are expected to be fixed by the end of next month.

Customers were told to "immediately cease using their vehicle.

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