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Major milestone in Post Office IT scandal

The first Post Office Capture conviction has now been formally referred to the Court of Appeal, marking a major milestone in the IT scandal.

The Criminal Cases Review Commission (CCRC) made the decision to refer the case of sub-postmistress Patricia Owen back in July. Mrs Owen was convicted of theft by a jury in 1998, based on evidence from the faulty IT software Capture.

She was given a suspended prison sentence and fought to clear her name afterwards - but died in 2003. Capture software was used in 2,500 branches between 1992 and 1999.

It is the first time a conviction based on Capture - the predecessor to the Horizon system at the centre of the wider Post Office scandal - has reached the Court of Appeal. It comes after Sky News revealed that a damning report into Capture, which could help overturn convictions, had been unearthed after nearly 30 years.

An investigation found the Post Office knew about the report at the time and continued to prosecute sub-postmasters based on Capture evidence. Mrs Owen's family submitted an application to the CCRC in January 2024 - her case has now been referred on the grounds that her prosecution was an "abuse of process".

A 'touchstone case' for victims Lawyers have said that if Mrs Owen is exonerated posthumously in the Court of Appeal, it may "speed up" the handling of others. The CCRC is also continuing to investigate more than 30 other "pre-Horizon" convictions.

CCRC chair, Dame Vera Baird, also told Sky News in the summer it could be a "touchstone case" for other victims. Juliet Shardlow, Mrs Owen's daughter, has been fighting to clear her mother's name for years.

She told Sky News the family were "so pleased" her case had finally been referred. "This has been a very long journey for us as a family and we can now see the light at the end of the tunnel," she said.

"It's just sad that mum isn't here to see it. "The good news is that once mum's case is heard in the High Court, it will pave the way for all the other Capture victims." The Post Office has previously said it is "determined that past wrongs are put right and continue to support the government's work in this area as well as fully co-operate with the Criminal Cases Review Commission".

A spokesperson added on Thursday evening: "We continue to fully co-operate with the CCRC by supplying documents and information, where this is available, that has been requested in relation to pre-Horizon convictions. "Whilst we can’t comment on individual cases, we continue to support the CCRC in dealing with pre-Horizon convictions.".

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By - Tnews 16 Oct 2025 5 Mins Read
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