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Post Office compensation 'worse than original injustice', victims' commissioner says

A leaked letter, seen by Sky News, warns government that victims of the Post Office scandal find compensation schemes "worse than the original injustice".

The letter was written by victims' commissioner Baroness Newlove and sent to the Post Office minister Blair McDougall earlier this month. "Far from offering catharsis," she writes, "the compensation process was seen to be as bad as or even worse an experience than the initial investigation, prosecution and injustice itself." She adds that "hearing this from victims, time and again, shocked me".

Victims told her that initial offers were "insultingly low" and that constant delays and requests for decades-old paperwork had left them offended and "distressed". Some described the process as "adversarial.

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