AI in the Workplace

AI in the Workplace

Offers a smart, witty guide to understanding AI's role in the future of work With AI tools now integrated into everything from hiring systems and team collaboration platforms to strategic decision-making processes, there’s a pressing need to move beyond either fear or hype. AI in the Workplace explores how artificial intelligence is reshaping organizational life, often in ways that are subtle yet deeply consequential. This book answers that need by providing an accessible, critical, and often humorous guide for understanding what AI is, how it works, and what it means for the ways we work and interact in professional settings. AI in the Workplace demystifies AI through a blend of theory, storytelling, and practical insight. Readers are introduced to foundational AI concepts without overwhelming technical detail and are given frameworks to think through pressing questions of algorithmic management, workplace surveillance, bias, and ethics. Through contemporary case studies, real-world examples, reflective exercises, and actionable strategies, the book equips readers to think critically and act thoughtfully in the evolving AI landscape, whether that means embracing tools, resisting trends, or something in between. Helping readers grasp how AI is not simply replacing human labor, but reorganizing work itself, AI in the Workplace: Introduces the novel Human-Story-Text-AI Network model to conceptualize AI's integration into organizational life Examines algorithmic management through a critical lens to offer a fresh perspective on emerging managerial practices Discusses overlooked issues such as bias in training data and the sociopolitical dimensions of data-centric AI Includes hands-on thought experiments at the end of each chapter to stimulate discussion and critical thinking Explores “Singularity Management” and the implications of AI on human roles, ethics, and empathy in organizations Offers a five-part framework (the ”5 Es”) to guide ethical and strategic decision-making in AI-driven environments Provides a strategy that balances innovation and safety for regulating AI in the workplace Perfect for students and professionals alike, AI in the Workplace serves advanced undergraduate and graduate courses in Communication, Business, Technology Management, and related fields. It is also an invaluable resource for executive education and professional development in AI adoption, leadership, and organizational change.

What Is a Museum?

What Is a Museum?

A series of over 40 essays written by well-known leaders in the museum sector and related fields contribute to our understanding of the word “museum” in the United States and internationally. Members of the International Council of Museums provide overviews of topics

Systems, Software and Services Process Improvement

Systems, Software and Services Process Improvement

This volume constitutes the refereed proceedings of the 28th European Conference on Systems, Software and Services Process Improvement, EuroSPI 2021, held in Krems, Austria, in September 2021*.The 42 full papers and 9 short papers presented were carefully reviewed and selected from 100 submissions. The volume presents core research contributions and selected industrial contributions. Core research contributions: SPI and emerging software and systems engineering paradigms; SPI and team skills and diversity; SPI and recent innovations; SPI and agile; SPI and standards and safety and security norms; SPI and good/bad SPI practices in improvement; SPI and functional safety and cybersecurity; digitalisation of industry, infrastructure and e-mobility. Selected industrial contributions: SPI and emerging software and systems engineering paradigms; SPI and recent innovations; SPI and agile; SPI and standards and safety and security norms; SPI and good/bad SPI practices in improvement; SPI and functional safety and cybersecurity; digitalisation of industry, infrastructure and e-mobility; virtual reality.*The conference was partially held virtually due to the COVID-19 pandemic.

Mainstreet Equity Corp. (A)

Mainstreet Equity Corp. (A)

As a major player in Western Canada's real estate market, Mainstreet Equity Corp. has a unique strategy for success: instead of simply buying and selling properties, Mainstreet also upgrades and manages them, thereby enhancing their value. In particular, Mainstreet concentrates its efforts on the multifamily sector, acquiring apartment buildings and townhouses to rented or sold at a profit under the Mainstreet brand. The company president and chief executive officer is at a professional crossroads where the future of Mainstreet is concerned. He wants to ride the wave of rapid growth that his young company is experiencing, yet at the same time, he wants to preserve the values of a small entrepreneurial firm. Control over issues such as quality, service, buying and staffing is important to him and easy to facilitate under current conditions. But the opportunity to expand is also tempting and at hand. Mainstreet's board of directors must work towards a decision regarding whether or not to expand the business, and if so, how rapidly and where? Or if not, the board must decide on an alternative course of action that would prepare the company for expansion in the future.

Systems, Software and Services Process Improvement

Systems, Software and Services Process Improvement

This volume constitutes the refereed proceedings of the 29th European Conference on Systems, Software and Services Process Improvement, EuroSPI 2022, held in Salzburg, Austria, in August-September 2022.The 49 full papers and 8 short papers presented were carefully reviewed and selected from 110 submissions. The papers are organized according to the following topical sections: SPI and emerging and multidisciplinary approaches to software engineering; digitalisation of industry, infrastructure and e-mobility; SPI and good/bad SPI practices in improvement; SPI and functional safety and cybersecurity; SPI and agile; SPI and standards and safety and security norms; SPI and team skills and diversity; SPI and recent innovations; virtual reality and augmented reality.  

La boîte à outils de la Communication - 5e éd.

La boîte à outils de la Communication - 5e éd.

Comment réaliser un plan de communication ? Quelles méthodes choisir pour piloter et évaluer les actions ? Comment optimiser la communication par l'image, par l'écrit et par le Web ? Quels outils choisir pour établir des relations presse efficaces, dynamiser ses relations publiques, communiquer en période de crise ou développer la communication interne ? Comment travailler avec les agences ?Découvrez 58  outils indispensables à la pratique de la communication d'entreprise au quotidien. Cette 5e édition  tient compte de l’impact de l’intelligence artificielle dans le monde de la communication. Les outils dédiés aux réseaux sociaux, à la marque employeur et à l’engagement des salariés ont bien été remaniés. Enfin, un nouvel outil est consacré à l’entreprise à mission.

The Chartered Bank of Canada

The Chartered Bank of Canada

The assistant administrative officer in a branch of a chartered Canadian bank, is trying to decide how to give good service. The case describes ten incidents. The central issue is when and how the bank's procedures should be set aside and when they should be followed.

What Is Social Networking and Why Should You Care?

What Is Social Networking and Why Should You Care?

This Element is an excerpt from 33 Million People in the Room: How to Create, Influence, and Run a Successful Business with Social Networking (9780137154357) by Juliette Powell. Available in print and digital formats.Why social networking is far more important than you realizeóeven if you're already actively involved in it.When you look at history, the people who are changing the cultural, business, and scientific landscape are all connected to each other. In any era, the great artists and the brilliant scientists knew each other. They got together, inspired each other, collaborated together. Social networks make those relationships transparent, and provide tools to help you connect and stay connected....

Cum să avem o minte armonioasă

Cum să avem o minte armonioasă

Totul este perfectibil, în special mintea omenească. Frumusețea interioară se dezvăluie încă de la prima conversație. Pornind de la aceste premise, autorul schițează un ghid esențial atât pentru dezvoltarea gândirii creative, cât și a inteligenței emoționale, dezvăluindu-ne pașii de urmat pentru a avea o minte flexibilă și echilibrată, care știe să observe subtilitățile interlocutorului, să jongleze cu idei și alternative și să ofere perspective variate. Este important să ne păstrăm mintea receptivă, capabilă să își însușească idei noi și să își îmbunătățească continuu procesul de învățare și creativitatea. Expert renumit în domeniul gândirii și al soluționării problemelor, Edward de Bono ne propune tehnici de gândire laterală, prin intermediul cărora vom putea să ne îmbunătățim mecanismele gândirii, să ne consolidăm relațiile, să ne exprimăm cu ușurință opiniile și sentimentele, să ne susținem valorile și să facem din orice conversație o artă.

The Wonder Drug for Business Growth

The Wonder Drug for Business Growth

The Fastest Path to Exponential Growth Isn't More Ads.It's Referrals — Engineered Properly.Most businesses chase growth by spending more on marketing.More ads.More effort.Lower returns.At the same time, they underuse the highest-yield growth asset they already have:Referrals. When designed correctly, referral systems generate exponential business growth.Across thousands of businesses and industries, we observed that referred clients:• Are easier to deal with and negotiate with• Close faster with less resistance• Buy more offers and buy more frequently• Generate substantially higher Customer Lifetime Value (CLV)• Are far more likely to refer others, creating compounding growth loops So, referred clients don't just buy, they multiply.Yet most businesses either don't know this or don't know how to systemize it. A true referral system is designed across the entire sales funnel, from first contact to onboarding, delivery, renewal, and advocacy.In The Wonder Drug for Business Growth, weshow how to design, implement, and systemize referral strategiesthat drive predictable, compounding growth for your business.In this book, you'll find:• A step-by-step method to systemize referrals across your sales funnel• Guidance on monetary and non-monetary reward systems• How to identify your most valuable referring clients• Introduction of Customer Referral Value (CRV) as a KPI alongside CLV• 143 proven referral strategies refined across 10,000+ companiesPlus 8 major case studies, including Dropbox, PayPal, Tesla, Airbnb, Amazon, HelloFresh, Harry's, and T-Mobile.Say goodbye to high ad spend, disappointing conversion rates, and constant pressure to do more.Referral systems change the economics by compounding returnsfor your business, increasing conversions and lifetime value, while decreasing acquisition costs. Stop buying growth.Start multiplying it. If you aspire to achieve exponential growth powered by trust, not spend, The Wonder Drug for Business Growthis your next strategic advantage.

Slimmer sneller beter

Slimmer sneller beter

Essentieel is een verandering in hóé we denken, doelen formuleren, teams samenstellen en beslissingen nemen.Dat is de prikkelende stelling van Charles Duhigg, auteur van de bestseller De macht der gewoonte. In Slimmer sneller beter volgen we in acht casestudies het pad van enkele beroemde instellingen, die elk een belangrijke verandering in hun werkproces implementeren. Zo leren we hoe Disney het team van Frozen wist te prikkelen om sneller creativiteit tot stand te brengen door de juiste spanning te creëren, hoe het U.S. Marine Corps haar basistraining omgooit met beter gemotiveerde rekruten als gevolg, en hoe zowel Toyota als de FBI de betrokkenheid en innovatiekracht van hun werknemers vergroten door de belangrijke beslissingen aan hen over te laten. In Slimmer sneller beter worden de key learnings van grote organisaties gepresenteerd in verrassende verhalen. De nieuwsgierigheid van de auteur en het rijke onderzoek waar hij uit put leveren een boek vol verrassende inzichten op. Hárder werken maakt organisaties en werknemers niet per se sneller en beter. Het geheim van productiviteit zit hem in slímmer werken. 'In Slimmer sneller beter legt Duhigg uit hoe we de uitkomsten van wetenschappelijk onderzoek kunnen toepassen op ons dagelijks leven. Een meesterlijke must-read voor iedereen die meer voor elkaar wil krijgen.' – David Allen, auteur van Getting Things Done

Wann Sie eine Bank überfallen sollten

Wann Sie eine Bank überfallen sollten

Die Top-Ökonomen Steven D. Levitt und Stephen J. Dubner sind Spezialisten darin, überraschende Lösungen für vertrackte Probleme zu finden. Und sie wissen genau, wie Erkenntnisse der Wirtschaftswissenschaften unser Leben leichter machen können. Im vorliegenden Buch stellen sich die Bestsellerautoren Fragen, die ihnen und ihren Lesern auf den Nägeln brennen. Mit ihrer ganz speziellen Mischung aus großartigem Humor und bestechender Logik erklären sie, warum Menschen lügen, Stewardessen kein Trinkgeld bekommen und es höchste Zeit ist, eine Sexsteuer einzuführen. Ein Buch der verblüffenden Erkenntnisse, randvoll mit Überlebenswissen für den Alltag.

Krise der Inflationskultur

Krise der Inflationskultur

Unser Währungssystem muss reformiert werden. Die Krise der Staatsfinanzen und Finanzmärkte hat eine große Schwachstelle der westlichen Volkswirtschaft en offenbart: das verstaatlichte Währungssystem. Guido Hülsmann zeigt auf, welche Probleme seit dem Jahr 1971 mit dem Abschied vom Goldstandard entstanden sind. Da heute keine einzige Währung mehr eine Anbindung an Gold oder Silber hat, ist die Geldschöpfung durch die Zentralbanken und Geschäftsbanken praktisch unbegrenzt. Viele Ökonomen sehen diese neue Freiheit als einen großen zivilisatorischen Fortschritt, Hülsmann und die Ökonomen der Österreichischen Schule bewerten diese Entwicklung kritisch. In allgemein verständlicher Sprache erläutert Hülsmann die komplexen Zusammenhänge zwischen Finanzen und Staat. Er charakterisiert die grundlegende Bedeutung des Sparens und erklärt, warum es nicht durch Geldschöpfung ersetzt werden kann. Er zeigt auf, dass die Verstaatlichung der Geldordnung dem Staat zugleich den Zugriff auf das Vermögen seiner Bürger erleichtert und erläutert, welche wirtschaftlichen und kulturellen Folgen sich aus den prinzipiell unbegrenzten Geldschöpfungsmöglichkeiten der Zentralbanken ergeben. Vor diesem Hintergrund skizziert Hülsmann außer-dem eine politische Alternative zu den derzeit fadenscheinigen kosmetischen Reparaturen an Symptomen: eine grundlegende Reform unseres Währungssystems.

Grundsätze der Volkswirtschaftslehre

Grundsätze der Volkswirtschaftslehre

Der 1840 geborene Österreicher Carl Menger beschäftigt sich in seinem hier vorliegenden Werk 'Grundsätze der Nationalökonomie' mit Wert- und Preistheorie. Im Unterschied zur derzeit vorherrschenden Arbeitswertlehre, nach der sich die Preise von Gütern durch die Arbeit bestimmen, die für ihre Produktion investiert wird, spielt bei Menger die subjektive Einschätzung die entscheidende Rolle. Mit der Feststellung, dass der Wert eines Gutes mit steigender Menge abnimmt, ist Menger mit seinem 1871 erschienenen Werk einer der Pioniere der Grenznutzentheorie.

È l’economia che cambia il mondo

È l’economia che cambia il mondo

Com’è nato il denaro? Da quando il lavoro è una merce? Che ruolo ha avuto il debito nelle società di mercato? In una lettera appassionata alla figlia adolescente, il ministro delle Finanze del governo Tsipras ripercorre le tappe fondanti della storia dell’umanità alla ricerca delle origini della disuguaglianza, attraversando i grandi temi dell’economia “per consentire al lettore di vedere la crisi con occhi diversi e di capire le vere ragioni per cui i governi si rifiutano caparbiamente di prendere le decisioni che porterebbero alla liberazione delle nostre società, in Europa, in Grecia e in tutto il mondo”. Economista radicale e militante anti-austerity, Yanis Varoufakis si rivela anche uno straordinario narratore, capace di raccontare l’economia come un’epopea in cui i contadini senza terra e gli eroi dell’Iliade, gli operai inglesi e Oscar Wilde lottano fianco a fianco per un’idea di società alternativa a quella imposta dal capitale. “È incredibile la facilità con cui tendiamo a considerare ‘logica’, ‘naturale’ e ‘giusta’ la distribuzione della ricchezza che abbiamo sotto gli occhi, specialmente se ci favorisce. Quando ti sembra di propendere per questo tipo di pensieri, ricorda: tutti i bambini nascono nudi, ma per alcuni è già stata pronunciata la condanna alla fame, allo sfruttamento e alla miseria. Non cedere mai alla tentazione di accettare una spiegazione logica per le disuguaglianze che finora, da ragazza che sei, hai ritenuto inaccettabili.”

Side Hustle

Side Hustle

The author of the New York Times Bestseller THE $100 STARTUP, shows how to launch a profitable side hustle in just 27 days. To some, the idea of quitting their day job to start a business is exhilarating. For others, it’s terrifying. After all, a job that produces a steady paycheck can be difficult to give up. But in a time when businesses have so little loyalty to employees that the very notion of “job security” has become a punchline, wouldn’t it be great to have an additional source of income to fall back on? And wouldn’t it be great to make that happen without leaving your day job? Enter the Side Hustle. Based on detailed information from hundreds of case studies, Chris Guillebeau provides a step-by-step guide that anyone can use to create and launch a profitable project in less than a month. Designed for the busy and impatient, this plan will have you generating income immediately, without the risk of throwing yourself head first into the world of entrepreneurship.   Whether you just want to make some extra money, or start something that may end up replacing your day job entirely, the side hustle is the new job security. When you generate income from multiple sources, it gives you options, and in today’s world, options aren't just nice to have: they're essential.  You don’t need entrepreneurial experience to launch a profitable side hustle. You don’t need a business degree, know how to code, or be an expert marketer. And you certainly don’t need employees or investors. With this book as your guide, anyone can learn to build a fast track to freedom.

Économie de l'enlisement : Intérêt, change, emploi, dans les années 90

Économie de l'enlisement : Intérêt, change, emploi, dans les années 90

La décennie 90 s’est ouverte, en France, sur un changement brutal des comportements. Aux « années de strass », ont succédé les « années de cendres », caractérisées par un recul du désir d’entreprendre et une course à la sécurité financière. Les structures patrimoniales sont brutalement apparues inadéquates aux acteurs du secteur privé : trop d’actifs réels faiblement productifs, trop d’un endettement coûteux, un matelas d’épargne à épaissir. D’où des tendances à la baisse du prix de ces actifs réels, au sous-investissement, à l’appréciation du change, à l’élargissement du solde extérieur, à l’érosion des marges bénéficiaires, à la contraction de la production et des effectifs employés. Cette crise conjoncturelle, d’une durée exceptionnelle, est venue aggraver le chômage endémique qui sévit depuis vingt-cinq ans. L’enlisement désigne précisément une situation dans laquelle l’action publique ne parvient pas à extraire l’économie des sables mouvants où elle s’enfonce. Ce livre a pour ambition de démonter les mécanismes qui sont à l’origine de cette contre-performance et de délimiter le cercle des réalités dans lequel devront s’inscrire les politiques efficaces de l’avenir…

Social Foundations of Markets, Money and Credit

Social Foundations of Markets, Money and Credit

Where does the power of money come from? Why is trust so important in financial operations? How does the swapping of gifts differ from the exchange of commodities? Where does self-interest stop and communal solidarity start in capitalist economies?These issues and many more are discussed in a rigorous, yet readable, manner in Social Foundations of

The Practice of Enterprise Modeling

The Practice of Enterprise Modeling

This volume constitutes the proceedings of the 8th IFIP WG 8.1 Conference on the Practice of Enterprise Modeling held in November 2015 in Valencia, Spain. The PoEM conference series started in 2008 and aims to provide a forum sharing knowledge and experiences between the academic community and practitioners from industry and the public sector.The 23 short papers accepted were carefully reviewed and selected from 72 submissions and are organized in eight sections on Evolving Enterprises, Securing Enterprises, Making Empirical Studies, Investigating Enterprise Methods, Acquiring User Information, Managing Risks and Threats, Engineering Methods, and Making Decisions in Enterprises.