ICT, the Business Sector and Smart Cities

ICT, the Business Sector and Smart Cities

This book examines smart cities through the lens of the information and communication technology (ICT)-driven transformation of the economy and economic systems and the resulting changes influencing organizations (public, private, and voluntary) and citizens in the smart city. In this context, the chapters included in this book address very specific questions pertaining to modes and models of economic collaboration, interest aggregation, and determinants of sustainable growth and development in the smart city. To this end, the circular economy, the sharing economy, the platform economy, and open innovation in the smart city are discussed. The notions of economic performance, competition, and business model innovation (BMI) are elaborated in detail. Finally, the question of the fragility of labor markets, including the availability of talent, is explored. By applying conceptually sound, inter- and multi-disciplinary approaches, frequently including case studies, this book provides a thorough insight into the complex question of how tools specific to the fields of economics, business management, innovation management, strategic management, entrepreneurship, and human resource management can be useful in view of understanding and harnessing the intrusion of ICT in the city space.

Błysk!

Błysk!

Kiedy nie warto wierzyć badaniom fokusowym?Dlaczego najlepiej sprzedają się lody w okrągłych opakowaniach?Jak słabość do wysokich brunetów wpływa na wyniki wyborów i sprzedaż samochodów?Co tak naprawdę decyduje o tym, jakie produkty kupujemy, z kim bierzemy ślub lub na kogo głosujemy? Chcemy wierzyć, że to efekt naszych dogłębnych przemyśleń i analiz. Malcolm Gladwell pokazuje, że wybory i decyzje – biznesowe, osobiste czy polityczne – podejmujemy błyskawicznie i instynktownie. Jeśli chcemy poznać siebie i innych oraz motywy naszych decyzji, musimy zrozumieć, jak działa mechanizm błyskawicznego osądu.Błysk! to światowy bestseller, który pokazuje potęgę przeczuć i nieświadomych reakcji oraz uczy, jak wykorzystać ją w życiu osobistym i biznesie.Malcolm Gladwell – autor pięciu bestsellerów z listy „New York Timesa”, które sprzedały się w wielomilionowym nakładzie na całym świecie. „Time” umieścił go na liście 100 najbardziej wpływowych osób, „Foreign Policy” zaliczył do grona 100 najważniejszych intelektualistów świata. Znalazł się na liście Thinkers50 – najważniejszych myślicieli zajmujących się tematyką zarządzania. Tropiciel prawd o świecie i społeczeństwie, które odkrywa pośród zaskakujących danych. Jego błyskotliwe i porywające książki odsłaniają ukryte mechanizmy funkcjonowania świata i nas samych.Znak Literanova poleca nowe wydanie trzech przełomowych książek Malcolma Gladwella: Punkt przełomowy, Błysk! i Poza schematem.

Enterprise, Business-Process and Information Systems Modeling

Enterprise, Business-Process and Information Systems Modeling

This book constitutes the proceedings of two events held at the CAiSE conference and relating to the areas of enterprise, business process and information systems modeling: The 19th International Conference on Business Process Modeling, Development and Support, BPMDS 2018, and the 23rd International Conference on Evaluation and Modeling Methods for Systems Analysis and Development, EMMSAD 2018. The conferences took place in Tallinn, Estonia, in June 2018. The 13 papers accepted for BPMDS were carefully reviewed and selected from 29 submissions; for EMMSAD 6 papers out of 13 submissions were accepted for publication. For BPMDS 2018, the papers were organized in topical sections as follows: context-awareness in business processes; automatic analysis of business processes; advanced approaches for business process modeling; evaluation of business process modeling techniques; an experience report on modeling collaborative processes. For EMMSAD 2018, the six related papers are listed without further sections.

Sports Innovation Management

Sports Innovation Management

This book introduces readers to emerging issues of sport innovation. The book focuses on the role of innovation in the sports context and how we can leverage opportunities that arise from networks and optimize resources by identifying where they are most effective. It helps to identify the conditions and procedures that emergent business ventures need to be formed. The book is a useful reference for sports organizations, athletes and government organizations promoting the use of innovation to generate competitive advantage in the global marketplace.

Made to Stick

Made to Stick

NEW YORK TIMES BESTSELLER • The instant classic about why some ideas thrive, why others die, and how to make your ideas stick.“Anyone interested in influencing others—to buy, to vote, to learn, to diet, to give to charity or to start a revolution—can learn from this book.”—The Washington Post   Mark Twain once observed, “A lie can get halfway around the world before the truth can even get its boots on.” His observation rings true: Urban legends, conspiracy theories, and bogus news stories circulate effortlessly. Meanwhile, people with important ideas—entrepreneurs, teachers, politicians, and journalists—struggle to make them “stick.”  In Made to Stick, Chip and Dan Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the human scale principle, using the Velcro Theory of Memory, and creating curiosity gaps. Along the way, we discover that sticky messages of all kinds—from the infamous “kidney theft ring” hoax to a coach’s lessons on sportsmanship to a vision for a new product at Sony—draw their power from the same six traits. Made to Stick will transform the way you communicate. It’s a fast-paced tour of success stories (and failures): the Nobel Prize-winning scientist who drank a glass of bacteria to prove a point about stomach ulcers; the charities who make use of the Mother Teresa Effect; the elementary-school teacher whose simulation actually prevented racial prejudice.   Provocative, eye-opening, and often surprisingly funny, Made to Stick shows us the vital principles of winning ideas—and tells us how we can apply these rules to making our own messages stick.

HBR's 10 Must Reads on Building a Great Culture (with bonus article

HBR's 10 Must Reads on Building a Great Culture (with bonus article "How to Build a Culture of Originality" by Adam Grant)

You can change your company's culture.Organizational culture often feels like something that has a life of its own. But leaders are the stewards of a company's culture and have the power to shape and even change it.If you read nothing else on building a better organizational culture, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you identify where your culture can be improved, communicate change, and anticipate and address implementation challenges.This book will inspire you to:See what your company culture is currently like--and what it could beExplore your company's emotional cultureGather input on what needs to be fixed or initiatedImprove collaborationFoster a culture of trustArticulate the new culture's mission, values, and expectationsDeal with resistance and roadblocksThis collection of articles includes "The Leader's Guide to Corporate Culture," by Boris Groysberg, Jeremiah Lee, Jesse Price, and J. Yo-Jud Cheng; "Manage Your Emotional Culture," by Sigal Barsade and Olivia A. O'Neill; "The Neuroscience of Trust," by Paul J. Zak; "Creating a Purpose-Driven Organization," by Robert E. Quinn and Anjan V. Thakor; "Creating the Best Workplace on Earth," by Rob Goffee and Gareth Jones; "Cultural Change That Sticks," by Jon R. Katzenbach, Ilona Steffen, and Caroline Kronley; "How to Build a Culture of Originality," by Adam Grant; "When Culture Doesn't Translate," by Erin Meyer; "Culture Is Not the Culprit," by Jay W. Lorsch and Emily Gandhi; "Conquering a Culture of Indecision," by Ram Charan; and "Radical Change, the Quiet Way," by Debra E. Meyerson.

Design Thinking Research

Design Thinking Research

Design thinking as a user-centric innovation method has become more and more widespread during the past years. An increasing number of people and institutions have experienced its innovative power. While at the same time the demand has grown for a deep, evidence-based understanding of the way design thinking functions. This challenge is addressed by the Design Thinking Research Program between Stanford University, Palo Alto, USA, and Hasso Plattner Institute, Potsdam, Germany. Summarizing the outcomes of the 5th program year, this book imparts the scientific findings gained by the researchers through their investigations, experiments, and studies. The method of design thinking works when applied with diligence and insight. With this book and the underlying research projects, we aim to understand the innovation process of design thinking and the people behind it. The contributions ultimately center on the issue of building innovators. The focus of the investigation is on what people are doing and thinking when engaged in creative design innovation and how their innovation work can be supported.Therefore, within three topic areas, various frameworks, methodologies, mindsets, systems and tools are explored and further developed. The book begins with an assessment of crucial factors for innovators such as empathy and creativity, the second part addresses the improvement of team collaboration and finally we turn to specific tools and approaches which ensure information transfer during the design process. All in all, the contributions shed light and show deeper insights how to support the work of design teams in order to systematically and successfully develop innovations and design progressive solutions for tomorrow.

Tech Trends in Practice

Tech Trends in Practice

***BUSINESS BOOK AWARDS - FINALIST 2021***Discover how 25 powerful technology trends are transforming 21st century businessesHow will the latest technologies transform your business? Future Tech Trends in Practice will give you the knowledge of today’s most important technology trends, and how to take full advantage of them to grow your business. The book presents25 real-world technology trends along with their potential contributions to organisational success. You’ll learn how to integrate existing advancements and plan for those that are on the way.In this book, best-selling author, strategic business advisor, and respected futurist Bernard Marr explains the role of technology in providing innovative businesses solutions for companies of varying sizes and across different industries. He covers wide-ranging trends and provides an overview of how companies are using these new and emerging technologies in practice.You, too, can prepare your company for the potential and power of trending technology by examining these and other areas of innovation described in Future Tech Trends in Practice: Artificial intelligence, including machine and deep learning The Internet of Things and the rise of smart devices Self-driving cars and autonomous drones 3D printing and additive manufacturing Blockchain technology Genomics and gene editing Augmented, virtual and mixed reality When you understand the technology trends that are driving success, now and into the future, you’ll be better positioned to address and solve problems within your organisation.

Japan and the Global Economy

Japan and the Global Economy

The revaluation of the yen in 1985 helped stimulate a dramatic increase in the already high level of Japanese outward investment. Few developed countries do not now host a large and growing community of Japanese businessmen and Japanese corporations are now major players in more or less every market. Japan and the Global Economy looks at the reasons for this growth and at the impact of Japanese FDI, both on the countries who receive it and on the Japanese. It was Japanese investment in manufacturing, particularly in high profile industries like automobiles, that first caught widespread attention. Consequently this book pays particular attention to manufacturing, but it also includes individual chapters on the three major trade blocks - the European Community, North America and South East Asia.

Best Fit Lines & Curves

Best Fit Lines & Curves

Best Fit Lines and Curves, and Some Mathe-Magical Transformations (Volume III of the Working Guides to Estimating & Forecasting series) concentrates on techniques for finding the Best Fit Line or Curve to some historical data allowing us to interpolate or extrapolate the implied relationship that will underpin our prediction. A range of simple ‘Moving Measures’ are suggested to smooth the underlying trend and quantify the degree of noise or scatter around that trend. The advantages and disadvantages are discussed and a simple way to offset the latent disadvantage of most Moving Measure Techniques is provided. Simple Linear Regression Analysis, a more formal numerical technique that calculates the line of best fit subject to defined ‘goodness of fit’ criteria. Microsoft Excel is used to demonstrate how to decide whether the line of best fit is a good fit, or just a solution in search of some data. These principles are then extended to cover multiple cost drivers, and how we can use them to quantify 3-Point Estimates.With a deft sleight of hand, certain commonly occurring families of non-linear relationships can be transformed mathe-magically into linear formats, allowing us to exploit the powers of Regression Analysis to find the Best Fit Curves. The concludes with an exploration of the ups and downs of seasonal data (Time Series Analysis). Supported by a wealth of figures and tables, this is a valuable resource for estimators, engineers, accountants, project risk specialists as well as students of cost engineering.

Women's Tennis Association in Asia - But Where? (A)

Women's Tennis Association in Asia - But Where? (A)

In 2007, the Women’s Tennis Association (WTA) was facing a saturated market for women’s tennis and identified the emerging middle-class in Asia as a growth area. The chief operating officer (COO) of the WTA was faced with a dilemma: He had to decide the new location of the Asian regional office of the WTA and present his recommendation at both the next board meeting and the WTA Global Advisory Council. The COO’s presentation had to include the rationale for the chosen location and a strategy to increase the sport’s popularity in the Asian market. With several cities to choose from, the COO had to weigh the pros and cons of each to present the most logical choice.

Data Privacy Management and Autonomous Spontaneous Security

Data Privacy Management and Autonomous Spontaneous Security

This book constitutes the thoroughly refereed joint post proceedings of two international workshops, the 5th International Workshop on Data Privacy Management, DPM 2010, and the 3rd International Workshop on Autonomous and Spontaneous Security, SETOP 2010, collocated with the ESORICS 2010 symposium in Athens, Greece, in September 2010. The 9 revised full papers for DPM 2010 presented together with two keynote talks are accompanied by 7 revised full papers of SETOP 2010; all papers were carefully reviewed and selected for inclusion in the book. The DPM 2010 papers cover topics such as how to translate the high-level business goals into system-level privacy policies, administration of privacy-sensitive data, privacy data integration and engineering, privacy access control mechanisms, information-oriented security, and query execution on privacy-sensitive data for partial answers. The SETOP 2010 papers address several specific aspects of the previously cited topics, as for instance the autonomic administration of security policies, secure P2P storage, RFID authentication, anonymity in reputation systems, etc.

A New Social Street Economy

A New Social Street Economy

A New Social Street Economy: An Effect of The COVID-19 Pandemic explores the impact of the Corona crisis on the capitalist world and the developments that have taken place throughout the world. Uniquely, this book considers the street economy in terms of how it relates to the social economy and how it contributes to the four main dimensions of social economy; which are supply of needs, social benefit production, fair distribution and sustainability.Reciprocity is the mechanism that makes relational and organizational life possible. When reciprocity finds an economic expression for providing goods and services to people and communities, the conclusion is a working social economy.In these difficult times, we witness both the best and worst aspects of human nature. The street economy is the most basic component, indicator and guarantee of an egalitarian, solidarist, sharing and truly participative social economy and democracy in an epidemic environment that supports all groups in need without questioning the identity or origins of the groups in need.

Global Challenges to CSR and Sustainable Development

Global Challenges to CSR and Sustainable Development

This book examines and analyzes the challenges programmes for Corporate Social Responsibility (CSR) and sustainable development are facing in global management practice. It looks at the dichotomy of a general and popular demand for responsible and resilient management, and the counterplayers that impact the positive effect of such efforts. The book assembles latest research looking at the root causes for this opposition, and new case studies that showcase the dilemma and possible solutions to overcome it. Overall, the book juxtaposes short terminism within CSR programmes and longer term sustainable development, mis-allocation of resources and failed promises associated with CSR, and sketches pathways how CSR and sustainable development can be directed towards the most pressing issues.

City Furniture and Mattress

City Furniture and Mattress

The majority owner and general manager of City Furniture and Mattress (CFM), needed to make several decisions that would determine the company's strategy. CFM had continued to grow in terms of sales, but the general manager and his father, also an owner and manager at CFM, were concerned with profitability and the increasing competition from local and big-box stores. The general manager looked at several options including capital investment, expanding global outsourcing, and store network expansion and vertical integration.

Fiscal Politics

Fiscal Politics

Two main themes of the book are that (1) politics can distort optimal fiscal policy through elections and through political fragmentation, and (2) rules and institutions can attenuate the negative effects of this dynamic. The book has three parts: part 1 (9 chapters) outlines the problems; part 2 (6 chapters) outlines how institutions and fiscal rules can offer solutions; and part 3 (4 chapters) discusses how multilevel governance frameworks can help.

Digital and Social Media Marketing

Digital and Social Media Marketing

This book examines issues and implications of digital and social media marketing for emerging markets. These markets necessitate substantial adaptations of developed theories and approaches employed in the Western world. The book investigates problems specific to emerging markets, while identifying new theoretical constructs and practical applications of digital marketing. It addresses topics such as electronic word of mouth (eWOM), demographic differences in digital marketing, mobile marketing, search engine advertising, among others. A radical increase in both temporal and geographical reach is empowering consumers to exert influence on brands, products, and services. Information and communication technologies (ICTs) and digital media are having a significant impact on the way people communicate and fulfil their socio-economic, emotional and material needs. These technologies are also being harnessed by businesses for various purposes including distribution and selling of goods, retailing of consumer services, customer relationship management, and influencing consumer behaviour by employing digital marketing practices. This book considers this as it examines the practice and research related to digital and social media marketing.

Bushido: The Soul of Japan

Bushido: The Soul of Japan

Bushido: The Soul of Japan is, along with Hagakure by Yamamoto Tsunetomo (1659–1719), a study of the way of the samurai. A best-seller in its day, it was read by many influential foreigners, among them President Theodore Roosevelt, President John F. Kennedy and Robert Baden-Powell, the founder of the Boy Scouts. Nitobe originally wrote Bushido: The Soul of Japan in English (1899), in Monterey, California, though according to the book's preface it was written in Malvern, Pennsylvania. The book was not translated into Japanese until it had been popular in the English-speaking world for several years. As Japan underwent deep transformations of its traditional lifestyle and military while becoming a modern nation, Nitobe engaged in an inquiry into the ethos of his nation, and the result of his meditations was this seminal work. A fine stylist in English, he wrote many books in that language, which earned him a place among the best known Japanese writers of his age. He found in Bushido, the Way of the Warrior, the sources of the seven virtues most admired by his people: rectitude, courage, benevolence, politeness, sincerity, honor and loyalty. He also delved into the other indigenous traditions of Japan, such as Buddhism, Shintoism, Confucianism and the moral guidelines handed down over hundreds of years by Japan's samurai and sages. Nitobe sought similarities and contrasts by citing the shapers of European and American thought and civilization going back to the Romans, the Greeks and Biblical times. He found a close resemblance between the samurai ethos of what he called Bushido and the spirit of medieval chivalry and the ethos of ancient Greece, as observed in books such as the Iliad of Homer.

Action-Based Quality Management

Action-Based Quality Management

Featuring case studies from the industrial and tourism sectors, this book provides an interdisciplinary perspective on the effect of total quality management on business and innovation strategies. The principles of Total Quality Management (TQM) have been widely researched and analyzed as an essential tool for businesses to compete in a globalized economy. This book presents the latest research on the applications of TQM across different functions such as customer service, human resources management, and cost control. It demonstrates how the utilization of TQM tools, such as the SERVQUAL model, Eco-Management and Audit Scheme (EMAS), High Involvement Practices (HIWP), and the EFQM excellence model, impacts a firm’s performance, enhances productivity and innovation, and reduces cost, thereby allowing them to compete more effectively in the global market. Building on the extensive literature on the relationship between TQM and business performance, the authors argue that quality acts as a powerful competitive tool that companies should embrace in their corporate strategy. By promoting activities that result in greater efficiency, improved control and management of the organization (internal quality), firms can achieve significant improvement in customer satisfaction, employee satisfaction, social impact and business results (external quality) and exceed expectations in these areas.