Quantitative and Qualitative Factors that Leads to Slip and Fall Incidents

Quantitative and Qualitative Factors that Leads to Slip and Fall Incidents

This book investigates the factors that lead to slip and fall incidents and establishes a relationship between the coefficient of friction (COF), floor slipperiness and floor roughness. It also examines human perception of slipperiness through measured coefficient of friction (COF). On the basis of questionnaire surveys among manufacturing workers, it identifies potential risk factors and assesses human perceptions of slipperiness. It also uses a tribology approach to relate the interaction between contaminants, floor and footwear materials.

Sell Your Way to the Top

Sell Your Way to the Top

Master the art of the close with the latest book from the international authority on sales success. Sell Your Way to the Top shows you the exact steps it takes to create a lucrative sales career in any environment or industry by enhancing your sales conversations through purposeful questions and vivid imagery. A quarter of a billion people have already implemented Zig Ziglar’s selling strategies with great success—improving their prospecting, expanding their customer base, and becoming top sales stars. Zig’s wisdom and wit have helped millions of salespeople discover:• How to think like a seller and a buyer for tremendous results• How honesty and kindness equal sales• The power of positive projection• How to use your verbal paintbrush to set the scene• Why questions are vital in making the sale• The secrets of tried-and-true closes—that actually work!Success is a combination of specific ingredients that work together to help you reach your desired goal. With engaging anecdotes and concrete, actionable strategies, Zig provides each of those ingredients in Sell Your Way to the Top, including:• Twenty-Five Sales Points• Fourteen Real-Life Sales Lessons• Six Keys to Sales• Mind’s-Eye Selling• Overcoming Objections• The Closing• Successful Selling Secrets• Sell Yourself on SellingSell Your Way to the Top not only challenges and motivates you; it provides practical and proven skills to help you close the sale today—as you build customers and a career for tomorrow. Along the way, you will learn how to move from success to significance, ultimately striving to help others get what they need and want. Hilary Hinton “Zig” Ziglar (1926-2012) was one of America’s most influential and beloved encouragers and believers that everyone could be, do, and have more. He was a motivational speaker, teacher, and trainer who traveled extensively delivering messages of humor, hope, and encouragement. His appeal transcended age, culture, and occupation. From 1970 until 2010, Zig traveled more than five million miles around the world sharing powerful life-improvement messages, cultivating the energy of change. 

Afaceri clădite să dureze

Afaceri clădite să dureze

Aceasta este una dintre cele mai influente lucrări contemporane. O carte care a zguduit din temelii lumea managementului. Şi una dintre cele mai vândute cărţi de profil din toate timpurile. Până în 2004, se vânduseră (în întreaga lume) 3,5 milioane de exemplare, provenind din 70 de retipăriri. În prezent, cartea a ajuns la a X-a ediţie, a fost tradusă în 25 de limbi, a fost editată în total de peste 40 de ori, iar ediţia originală s-a vândut în peste 1 milion de exemplare. A deţinut statutul de bestseller în America de Nord, Japonia, America de Sud şi în unele ţări europene. A stat vreme de peste 6 ani pe lista de cărţi bestseller publicată de Business Week. Iar Fortune, Wall Street Journal, Harvard Business Review şi Fast Company au prezentat-o cu interes. Şi continuă să fie editată, în diferite ţări de pe glob. În concluzie, putem spune că a devenit ceea ce foarte puţine cărţi de afaceri reuşesc să devină – un vis pentru editor şi o lucrare clasică pentru manageri.

Weiterbildung für Personalentwickler (Developing the HRD-Manager)

Weiterbildung für Personalentwickler (Developing the HRD-Manager)

Die berufliche Weiterbildung in Unternehmen und auch die persönliche Weiterbildung der Mitarbeiter besitzt einen bedeutenden Stellenwert. Sie gelten heutzutage als Voraussetzung, um sich zum einen in der Gesellschaft zu etablieren und zum anderen um sich in der Berufswelt durchsetzen und weiterentwickeln zu können. Besonders die Unternehmen legen viel Wert auf Bildung ihrer Mitarbeiter, da sie es sind, die täglich Entscheidungen treffen müssen und durch ihre Arbeit das Unternehmen prägen. Um den Mitarbeitern die Arbeit zu erleichtern und insbesondere den Herausforderungen, die sich in der heutigen Zeit ergeben, stellen zu können, wird die berufliche Weiterbildung in den Unternehmen immer bedeutender. Gründe hierfür sind beispielsweise die Globalisierung, wodurch viel internationaler gedacht und gehandelt werden muss und ebenso die enorme Wettbewerbsituation der Unternehmen, wodurch immer neue Herausforderungen an die Unternehmen und die Mitarbeiter gestellt werden. In den Unternehmen wird das Thema der beruflichen Weiterbildung für die Mitarbeiter aufgegriffen. Die Personalabteilungen kümmern sich um die Weiterbildung und das Training für die Mitarbeiter. In vielen Großunternehmen und Konzernen sind sogar eigene Coaching-Abteilungen beziehungsweise Personalentwicklungsabteilungen vorhanden. Die Mitarbeiter dieser Abteilungen, die Personalentwickler, müssen sich allerdings auch weiterbilden, um die Mitarbeiter entsprechend schulen und deren Entwicklung positiv beeinflussen zu können. Die Problematik besteht nun darin, herauszustellen, welche Anforderungen an die Personalentwickler gestellt werden und wie diese sich fortbilden können - vielmehr wie sich diese fortbilden müssen, um ihren Job professionell ausführen zu können. Es gibt eine Vielzahl an Möglichkeiten, sich weiterzubilden, ob nun innerbetrieblich oder außerbetrieblich von externen Weiterbildungsanbietern. Im Einzelnen sind dies Fachtagungen, Kongresse, Seminare, Fortbildungen, Kurse an Hochschulen oder durch Personalberatungen etc.. Doch ist damit jedem Personalentwickler wirklich geholfen, oder ist es nützlicher auf individuelle Trainings zu setzen, um eine möglichst professionelle Arbeitsweise zu gestalten Studienarbeit aus dem Jahr 2008 im Fachbereich Wirtschaft - Personal und Organisation, Note: 1,3, Hochschule Bremerhaven, Veranstaltung: Personalentwicklung, 20 Quellen im Literaturverzeichnis.

Boiling Earth

Boiling Earth

Boiling Earth: An Opportunity to Leapfrog redefines the climate crisis as a moment of transformative potential. Written by visionary entrepreneur and strategist Shantanu Kumar, the book explores how humanity can leverage innovation, technology, and entrepreneurial ingenuity to address the pressing challenges posed by a warming planet.At its core, the book highlights how bold thinking and disruptive solutions can reshape industries, urban landscapes, and entire ecosystems. Shantanu draws from real-world case studies, emerging technologies, and entrepreneurial ecosystems to showcase climate-resilient construction, sustainable urban planning, and clean energy innovations. From startups to national initiatives, he unpacks how pioneers in ClimateTech, SpaceTech, and engineering are turning adversity into opportunity.What sets Boiling Earth apart is its optimistic yet practical outlook. Rather than succumbing to despair, the book positions the climate crisis as a powerful catalyst for progress. It demonstrates how countries, businesses, and individuals can adopt strategies to leapfrog into a more sustainable, liveable future. Shantanu also explores the growing role of entrepreneurial ecosystems, spotlighting the hotbeds of innovation driving global change.This book is more than a call to action—it's a roadmap for the changemakers, visionaries, and leaders who want to redefine how we live and thrive on Earth. Boiling Earth challenges its readers to not just confront the challenges of our time but to embrace them as an opportunity to leap forward. 

Over dialoog

Over dialoog

Filosoof en natuurkundige David Bohm laat in 'Over dialoog 'zien hoe we problemen bij de wortel aan kunnen pakken door ons denkproces te veranderen. Nooit eerder was er een grotere noodzaak om goed naar elkaar te luisteren, in onze organisaties, bedrijven en maatschappij. David Bohm beschrijft in dit boek een creatieve dialoog, waarin we onze aannames en vooroordelen aan de kant kunnen zetten. Door onze overtuigingen te delen kunnen we, individueel en als samenleving, meer leren over onszelf en anderen. Deze klassieker van een van de origineelste denkers van de twintigste eeuw is nu eindelijk in het Nederlands verkrijgbaar. 'David Bohm wist dat onze samenleving zich in een kritieke toestand bevindt, en dat we daar alleen doorheen komen als we onze manier van zijn radicaal veranderen – samen.' – Peter Senge, mit 'David Bohm is een gids die hints geeft om in de huidige tegenspraak tussen maatschappelijke crises en technologische utopieën zin te kunnen geven aan alles wat gaande is en… om "zin" te krijgen in het avontuur van de filosofische zoektocht naar verborgen vooronderstellingen.' – Humberto Schwab, Socratic Design Academy

Summary of Mike Weinberg's Sales Management Simplified

Summary of Mike Weinberg's Sales Management Simplified

Excerpt From Summary of Mike Weinberg's Sales Management Simplified #1 The author was a top salesperson for various companies, but when he took on his first sales management position, he failed miserably. So, he called his dad, the ex-big-time New York City sales executive who knew more about sales than his son did. #2 The author’s father, a former sales manager, gave him the best advice when he said that the frontline sales role is one of the toughest jobs on the planet.

Quality Assurance and the Law

Quality Assurance and the Law

Over the last 25 years there has been a considerable increase in the awareness of quality related issues. In the world of business and commerce, this awareness has manifested itself in the development of what was the British Quality Standard BS 5750 into what is now the international standard BS EN ISO 9000. Alongside all of this, consumers in general have developed increasingly demanding expectations with regard to the quality of goods and services available in the market place. During a similar period there has also been an increase in legislation, together with an expansion of the common law, which has strengthened the protection already afforded to the consumer. This book will provide quality practitioners, managers and those with a general interest in quality, with an insight into the legal issues involved. In addition, the book shows how the implementation of a Quality Assurance Management System - such as that required in order to be registered as a firm of assessed capability, in accordance with BS EN ISO 9000 - can act as an aid to businesses seeking to comply with their legal obligations.In addition, for those following a formal course of study, the contents will prove to be particularly useful to students undertaking the Institute of Quality Assurance's Associate Membership examination: Principles and Techniques of Quality Assurance.

Unternehmenskrisen erfolgswirksam managen

Unternehmenskrisen erfolgswirksam managen

Dieses Fachbuch zeigt, wie durch eine strategische Transformation, deren Kernelement die Strategieentwicklung ist, Unternehmenskrisen nachhaltig und erfolgswirksam gelöst werden. Die Autoren richten sich an die Entscheidungsträger in den Unternehmen und stellen praxiserprobte Lösungsansätze vor, die weit über die bisher bekannten Ansätze und Methoden der klassischen Sanierung hinausgehen. Die strategische Transformation folgt einem holistischen Ansatz mit Beteiligung der Stakeholder. Sie hat im Gegensatz zu klassischen Ansätzen das Ziel einer langfristig profitablen Marktpositionierung des Unternehmens, die besser als der Branchendurchschnitt ist. Erfolgswirksam sind hierbei bewährte Methoden der Markt- und Unternehmensanalyse, der Kommunikation und der Mitarbeiterbeteiligung, Best-Practice Ansätze, Projekt-Management und die Nutzung von Multiplikatoren und Promotoren. Resiliente Geschäftsmodelle und Diversifikations-Strategien sind unabdingbar, damit Unternehmen bei schrumpfendenBranchen und Märkten weiter profitabel wirken. Der InhaltInterne und externe KrisenursachenStrategische Business Transformation in der PraxisMethoden, Instrumente und Werkzeuge zur erfolgswirksamen UmsetzungMitarbeiter, Agilität und LeadershipDigitale Transformation in der UnternehmenskriseDie AutorenDr. Thomas Forster ist promovierter Diplom-Kaufmann, Senior Executive Partner der SEViX GmbH und wirkt als „CEO ad Interim“ und CRO in der Organschaft von großen internationalen Mittelstandsunternehmen.Rainer E. Ulrich ist Gründer der SEViX GmbH und führte als Geschäftsführer und Manager von mittelständischen Unternehmen und Portfoliounternehmen etliche Business Transformations durch.Prof. Dr. Immanuel Ulrich ist Diplom-Psychologe (Universität Bonn), Kooperationspartner der SEViX GmbH sowie ausgebildeter Trainer und Business Coach (Freie Universität Berlin).Armin Gruber ist Ingenieur, unternehmerischer Dienstleister, C-Level Interim Manager und Senior Executive Partner der SEViX GmbH.

Steven R. Covey’s The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change  Summary

Steven R. Covey’s The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change Summary

This is a Summary of Stephen Covey’s The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change.CONSIDERED ONE OF THE MOST INSPIRING BOOKS EVER WRITTEN, The 7 Habits of Highly Effective People has guided generations of readers for the last 25 years. Presidents and CEOs have kept it by their bedsides, students have underlined and studied passages from it, educators and parents have drawn from it, and individuals of all ages and occupations have used its step-by-step pathway to adapt to change and to take advantage of the opportunities that change creates.Available in a variety of formats, this summary is aimed for those who want to capture the gist of the book but don't have the current time to devour all 432 pages. You get the main summary along with all of the benefits and lessons the actual book has to offer. This summary is not intended to be used without reference to the original book.

Tame Your Gmail in 5 Easy Steps with David Allen’s GTD

Tame Your Gmail in 5 Easy Steps with David Allen’s GTD

Do you feel like you're always behind the 8 ball? Do you get to the end of your day but feel like you accomplished nothing? Do you have a tendency to put things off until the last minute? We all tend to delay things from time to time, and some days, we're just swamped with work when there's so many things to be done. Even the most organized people will struggle with time management at one point or another.  Dominic Wolff addresses these problems and more in his latest book, "Tame Your Gmail in 5 Easy Steps with David Allen's GTD." This book will show you how to manage your time better and actually get things done! Wolff, an author and advocate of productivity tools, has written several books about using the famous Getting Things Done (the time management system developed by David Allen) in combination with different software applications - first with Evernote, and now Google's Gmail, Tasks, Calendar, and Drive. Yes, the power of GTD and all these Google services are combined in a single book. Let's say you have a thousand things going on at work. You can simplify this by putting incoming/pending tasks into different inboxes. Doing so will allow you to execute all work as bite-size chunks and you'll know exactly what to do anywhere, anytime. That's basically what Getting Things Done is. "Tame Your Gmail in 5 Easy Steps with David Allen's GTD" applies GTD's principles and shows you how to use Gmail, Google Tasks, Google Calendar, and Google Drive the GTD way so that:  Your emails will be organized into a clear-cut system Your appointments will be organized so that you'll never miss any event You'll remember anything and everything You can see what needs to be done wherever you are, whether you're on your computer or are out and about You can get more things done The best part is that you can achieve the GTD mindset with Google's services in just five simple steps!

Delivering Impact in Management Research

Delivering Impact in Management Research

Impact is of increasing importance to all researchers, given its growing centrality to those who fund, assess and use research around the world. Delivering Impact in Management Research sets out a detailed and nuanced analysis of how research impact is best delivered in practice. Starting with a rich conceptualisation, the authors move on to discuss models through which meaningful impact is framed and delivered. The book explains processes, skills and approaches to impact, along with examples and insights into potential pitfalls and solutions.Examples are drawn from around the world and systems such as the UK Research Excellence Framework (REF) are discussed as part of a key contribution to primary debates globally. A significant contribution to the long-standing discussion about relevance in business, management and organisation studies research, this concise book is essential reading for scholars and university administrators seeking to advance their understanding of delivering and demonstrating world-class research that matters.

Customer Mania!

Customer Mania!

In Customer Mania!, Ken Blanchard, one of America's biggest bestselling authors and inspiring business leaders, writes of the key to customer service—creating a people-oriented, performance-driven, customer-first organization.Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a business from the customer up. With coauthors Jim Ballard and Fred Finch, Blanchard explains why the customer is the right starting place from which to build a successful business. By drawing on examples from the world's largest restaurant company, Yum!—owner of KFC, Taco Bell, Pizza Hut, Long John Silver's, and A&W Restaurants—the authors explain how any company, large or small, can develop a unified, people-first, customer-oriented culture. Packed with practical insights, Customer Mania! emphasizes four critical steps:• Set Your Sights on the Right Target. The bottom line grows from taking care of customers and creating a motivating environment for your people. • Treat Customers the Right Way. Determine the kind of experience you want your customers to have as they interact with every part of the company. • Treat Employees the Right Way. Use strategies ranging from smart hiring to training and development to managing performance and creating a recognition culture. • Build the Right Kind of Leadership. You can't do it all yourself, so let your people put their own brains to work and then support them all the way.By relying on these concepts, businesses everywhere can cultivate passionate and engaged team members who contribute to the company's overall success. From CEO to middle manager to the person facing the consumer, Customer Mania! is a vital tool for enhancing their experience -- and their customer's.

America's Bank

America's Bank

A tour de force of historical reportage, America’s Bank illuminates the tumultuous era and remarkable personalities that spurred the unlikely birth of America’s modern central bank, the Federal Reserve. Today, the Fed is the bedrock of the financial landscape, yet the fight to create it was so protracted and divisive that it seems a small miracle that it was ever established. For nearly a century, America, alone among developed nations, refused to consider any central or organizing agency in its financial system. Americans’ mistrust of big government and of big banks—a legacy of the country’s Jeffersonian, small-government traditions—was so widespread that modernizing reform was deemed impossible. Each bank was left to stand on its own, with no central reserve or lender of last resort. The real-world consequences of this chaotic and provincial system were frequent financial panics, bank runs, money shortages, and depressions. By the first decade of the twentieth century, it had become plain that the outmoded banking system was ill equipped to finance America’s burgeoning industry. But political will for reform was lacking. It took an economic meltdown, a high-level tour of Europe, and—improbably—a conspiratorial effort by vilified captains of Wall Street to overcome popular resistance. Finally, in 1913, Congress conceived a federalist and quintessentially American solution to the conflict that had divided bankers, farmers, populists, and ordinary Americans, and enacted the landmark Federal Reserve Act.Roger Lowenstein—acclaimed financial journalist and bestselling author of When Genius Failed and The End of Wall Street—tells the drama-laden story of how America created the Federal Reserve, thereby taking its first steps onto the world stage as a global financial power. America’s Bank showcases Lowenstein at his very finest: illuminating complex financial and political issues with striking clarity, infusing the debates of our past with all the gripping immediacy of today, and painting unforgettable portraits of Gilded Age bankers, presidents, and politicians.Lowenstein focuses on the four men at the heart of the struggle to create the Federal Reserve. These were Paul Warburg, a refined, German-born financier, recently relocated to New York, who was horrified by the primitive condition of America’s finances; Rhode Island’s Nelson W. Aldrich, the reigning power broker in the U.S. Senate and an archetypal Gilded Age legislator; Carter Glass, the ambitious, if then little-known, Virginia congressman who chaired the House Banking Committee at a crucial moment of political transition; and President Woodrow Wilson, the academician-turned-progressive-politician who forced Glass to reconcile his deep-seated differences with bankers and accept the principle (anathema to southern Democrats) of federal control. Weaving together a raucous era in American politics with a storied financial crisis and intrigue at the highest levels of Washington and Wall Street, Lowenstein brings the beginnings of one of the country’s most crucial institutions to vivid and unforgettable life. Readers of this gripping historical narrative will wonder whether they’re reading about one hundred years ago or the still-seething conflicts that mark our discussions of banking and politics today. 

The Innovator's Dilemma

The Innovator's Dilemma

Named one of 100 Leadership & Success Books to Read in a Lifetime by Amazon EditorsA Wall Street Journal and Businessweek bestseller. Named by Fast Company as one of the most influential leadership books in its Leadership Hall of Fame. An innovation classic. From Steve Jobs to Jeff Bezos, Clay Christensen’s work continues to underpin today’s most innovative leaders and organizations.The bestselling classic on disruptive innovation, by renowned author Clayton M. Christensen.His work is cited by the world’s best-known thought leaders, from Steve Jobs to Malcolm Gladwell. In this classic bestseller—one of the most influential business books of all time—innovation expert Clayton Christensen shows how even the most outstanding companies can do everything right—yet still lose market leadership.Christensen explains why most companies miss out on new waves of innovation. No matter the industry, he says, a successful company with established products will get pushed aside unless managers know how and when to abandon traditional business practices.Offering both successes and failures from leading companies as a guide, The Innovator’s Dilemma gives you a set of rules for capitalizing on the phenomenon of disruptive innovation.Sharp, cogent, and provocative—and consistently noted as one of the most valuable business ideas of all time—The Innovator’s Dilemma is the book no manager, leader, or entrepreneur should be without.

Canadian Tire Check-out Configuration

Canadian Tire Check-out Configuration

Canadian Tire is a large automotive parts, sports and leisure, and home improvement retail store chain. With the rise in the number of large retail outlets, the company needed to look at ways to maintain and increase sales. Continuous improvements were made to store design and in-store operations. The vice-president of store planning and merchandising was evaluating checkout configurations. He needed to make his decision soon to avoid delaying the construction of four new test stores. He has three options; continue using the current tandem system, add self check-outs or switch to a single line configuration. He must analyze the three options to determine the benefits and trade-offs of each.

Quest Foods Asia Pacific and the CRM Initiative

Quest Foods Asia Pacific and the CRM Initiative

Quest Foods International is one of the world's largest manufacturers of fragrances, flavors and textures for the food, beverage and consumer products industries. Quest Foods' regional vice-president is in the process of implementing a business process re-engineering project for the company. His current efforts focus on developing an information technology-based customer relationship management (CRM) system that he believes could give the company a sustainable competitive advantage with customers in the region and throughout the world. His ultimate goal is to bring Quest to the next phase of e-business. Despite high ambitions, his initiatives are making little headway. Internal opposition to change is significant and some key customers are growing concerned that Quest's CRM plans might miss the mark. Faced with considerable time and resource pressures, he is wondering how to set priorities and where to focus his energies.

Macchine predittive

Macchine predittive

Affrontare il cambiamento epocale che l’IA porta con sé può essere paralizzante. In che modo le aziende dovranno attrezzarsi, riorganizzarsi, ripensare le loro strategie, i governi stabilire adeguate politiche industriali e sociali e le persone pianificare le loro vite in un mondo che sarà così diverso da quello che conosciamo? In questo libro gli autori (tre eminenti economisti) adottano un punto di vista originale e guardano all’IA come a uno strumento in grado di rendere estremamente economico formulare delle previsioni. Con un solo colpo magistrale liberano così l’IA dall’alone magico in cui è avvolta e, utilizzando alcuni principi fondamentali delle scienze economiche, fanno chiarezza sulla rivoluzione in corso, fornendo una base per l’azione di CEO, manager, policy maker, investitori e imprenditori.