Pan Am

Pan Am

Pan Am--a name synonymous with glitch, glamour...financial misfortune. For a period time, it was the face of the sky. It was the aircraft that brought the Beatles to America and was the airliner Stanley Kubrick had in mind when he filmed the movie 2001: A Space Odyssey. Its airplanes, logo and company have appeared in movies as diverse as Blade Runner to National Lampoon’s European Vacation. In the Fall of 2011, it will be the bases of the ABC drama "Pan Am" starring Christina Ricci In many ways, the story of Pan Am is the story of America, as the company itself became the representation to the world of America. The story includes monopolies and betrayals, innovation and competition, first class service and terrible losses. The US government aided the company at its outset, and then turned its back on it at its end. Pan Am’s demise was tragic, as international forces beyond its control led to a series of mistakes, mismanagement and bad investments, that eventually brought it under. In this in depth essay, author Don Harris tells the story of the rise and fall of the most famous airline in the world.

The Dominican Republic: Stabilization, Structural Reform, and Economic Growth

The Dominican Republic: Stabilization, Structural Reform, and Economic Growth

This occasional paper is a compilation of papers that are linked by a common theme—stabilization, structural reform, and economic growth in the Dominican Republic. The paper summarizes the authorities’ stabilization efforts, how these efforts were subsequently reinforced by certain key structural reforms, and other related developments responsible for the remarkable performance of the Dominican Republic’s economy in the 1990s. The paper gives an insight of the major tax reforms and improvements in administration that were implemented during the 1990s, as well as developments in expenditure policy.

Accounting for Sustainability: Asia Pacific Perspectives

Accounting for Sustainability: Asia Pacific Perspectives

This book advances the understanding of corporate sustainability and challenges and roles of sustainability accounting in the Asia-Pacific region. The Asia-Pacific region has shown fast economic growth for several decades which is expected to continue. In this context, Asia has become the “production engine” of the global economy. At the same time scientific reports reveal that some planetary boundaries are crossed, for example relating to biodiversity and climate change. Companies in the Asia-Pacific region are therefore increasingly challenged to reduce their environmental impacts, to document their social contribution and to contribute to sustainable development. Key approaches to identify sustainability problems and challenges, to support improvement processes and to back up sustainability contributions include accounting and reporting. In contrast to the high relevance of accounting and reporting for corporate sustainability for the Asia-Pacific region, academic research has so far been dominated by Western researchers and pre-dominantly dealt with Western and Japanese cases and approaches. It is thus time to take account of Asian perspectives on accounting and reporting for sustainability in the Asia-Pacific region.

Supply Chain Mapping, Sustainability, and Industry 4.0

Supply Chain Mapping, Sustainability, and Industry 4.0

During the COVID-19 pandemic, supply chain (SC) mapping appeared as one of the critical SC capabilities that could make a striking difference in organizations’ SC performance and improve sustainable operations. Despite its crucial role in responding to SC disruptions, there is a void in the literature on this topic. This book aims to address this gap demonstrating the importance of SC mapping, sustainability in the Industry 4.0 era. The book explores how SC mapping contributes to sustainability from social, economic, and environmental perspectives, the role of SC mapping in upstream, midstream, and downstream SC sustainability, as well as the role of technology advancement and the impact of blockchain and Industry 4.0 in SC mapping. Adopting a multidisciplinary approach, this edited collection features international authors from a diverse range of disciplines including SC management, operations management, technology and innovation management, and sustainability. The book will be a valuable resource for global scholars, researchers, and upper-level students across operations, SC management, and logistics, as well as engineering and technology management.

Praxiswissen Führung

Praxiswissen Führung

Dieses Buch vermittelt wissenschaftlich fundierte Grundlagen personaler und organisationaler Führung. Es bietet realistische Einblicke in die Praxis von Führungskräften und regt zur Reflexion etablierter Führungsleitbilder an.   Der Autor geht zunächst der Frage nach, warum sich erwachsene Menschen freiwillig fremden Autoritäten unterwerfen. Er untersucht die notwendigen Grundkompetenzen einer Führungskraft und beleuchtet die organisationalen Dimensionen von Führung. In beiden Bereichen bietet er umfangreiches Basiswissen und realitätsnahe Reflexionsfelder.Der Inhalt- Entstehung von Führung als gesellschaftlicher Prozess- Führung als soziale Konstruktion- Menschenbilder und Führungsstile- Führung und Führungskräfteauswahl heute- Motivation und Motivierung- Verantwortung und Selbstverantwortung- Kommunikation und Gesprächsführung- Führen mit Werten- Mikropolitik – Führung und Macht in Organisationen - Changemanagement – Führen von Veränderungsprozessen- Arbeitsbeziehungen, Arbeitsrecht und Mitbestimmung- Gesundheitsorientierte FührungDer Autor:Peter Berger ist Ingenieur und Politikwissenschaftler. Er ist Professor an der HAW Hamburg und forscht zur Entwicklung von Führung und Management. Für sein Blended Learning Seminar Mitarbeiterführung hat er den Hamburger Lehrpreis erhalten. Er hat das "Forum Gute Führung" mit aufgebaut und veranstaltet mit seiner Firma professore.de unter dem Label Good Leadership Practice Programme für die Führungskräfteentwicklung.

Rich Dad’s: Guide to Investing (Edisi Bahasa Melayu)

Rich Dad’s: Guide to Investing (Edisi Bahasa Melayu)

Buku ini bermanfaat kepada pembaca, sama ada pembaca mempunyai sedikit wang ataupun banyak wang bagi melabur, sama ada pembaca mempunyai pengetahuan yang sedikit ataupun pengetahuan yang banyak berkenaan pelaburan. Buku ini adalah berkenaan satu subjek yang kompleks namun ditulis dalam bahasa yang mudah. Ia ditulis untuk sesiapa sahajayang berminat menjadi pelabur yang berilmu dan berpengetahuan tanpa mengira berapa banyak wang yang kita ada. Pelaburan membawa makna yang berbeza kepada setiap individu. Malah, terdapat pelbagai jenis pelaburan untuk golongan kaya, miskin, dan kelas pertengahan. Rich Dad's: Guide to Investing adalah manual jangka panjang untuk mereka yang mahu menjadi pelabur kaya dan melabur dalam pelaburan yang melibatkan golongan kaya. Sekiranya buku ini adalah buku pertama pembaca berkenaan subjek pelaburan, dan pembaca berfikir mungkin ia sukar dan rumit untuk difahami, jangan terlalu gusar. Apa yang pembaca perlu ada adalah keinginan untuk belajar dan membaca buku ini dari muka surat awal sehingga ke muka surat terakhir dengan minda yang terbuka. Sekiranya ada bahagian dalam buku ini yang tidak pembaca fahami, saya sarankan supaya pembaca terus membaca sehingga habis. Walaupun pembaca tidak dapat memahami kesemua isi kandungannya, tetapi pembaca akan mengetahui lebih banyak perkara berkenaan subjek pelaburan berbanding ramai orang yang sedang melabur dalam pasaran, hanya dengan membaca buku ini sehingga habis. Malah, dengan membaca keseluruhan buku ini, pembaca akan mengetahui lebih banyak hal berkenaan pelaburan berbanding mereka yang dibayar wang bagi memberi nasihat pelaburan.

Investing in Stocks and Shares, 9th Edition

Investing in Stocks and Shares, 9th Edition

A revised, fully updated 9th edition of this bestselling book about investing in stocks and shares.This book, first published in 1992, is one of the most enduring guides to investment in the stock market ever published. Now in a thoroughly revised, updated 9th edition this bestselling volume has been written and kept up to date by a professional long-term investor. It explains in plain English how the stock market works; what affects share prices;how to avoid unnecessary risks; and how you can invest successfully in shares, bonds, gilts, options and futures over the long term. It gives step-by-step guidance on:· how to trade on the stock market, whether it's going up or down; · successful stock investment strategies; · investing at minimum risk in traded options and futures; · buying bonds, gilts and interest-bearing deposits.

Urban Transformations

Urban Transformations

Economic restructuring and demographic change have in recent years placed much strain on urban areas with the effects falling disproportionately on neighbourhoods that were previously underpinned by industry and manufacturing. This has presented policy makers and city planners with a binary choice: to resist change and stagnate or to change and attempt to keep up with the pace of global demand. This edited book tells the story of how urban transformation impacts on people’s lives and everyday interactions – to question where and to whom benefit accrues from these changes.Urban Transformations offers insight into both risk and reward as local communities and public authorities creatively address the challenge of building vital and sustainable urban environments. The authors in this edited collection argue that understanding the specifics of community, space and place is crucial to delivering insights into how, where, when, why and for whom urban areas might successfully transform. The chapters investigate urban change using a range of approaches, and case studies from the four corners of the Earth – from the United States to Iran; from the United Kingdom to Canada. The varying scales at which governance or regeneration initiatives operate, the nature and composition of urban communities, and the local or global interests of different private sector actors all raise questions for urban policy and practice. It is important to not only consider the drivers of regeneration, but its beneficiaries need to be identified. This edited volume addresses and elaborates on critical issues facing urban transformation and renewal as a basis for future discussion on strategies for ‘successful’ urban transformation.

Emerald Handbook of ICT in Tourism and Hospitality

Emerald Handbook of ICT in Tourism and Hospitality

The Emerald Handbook of ICT in Tourism and Hospitality examines the immense, widespread and ongoing changes that digital technologies are having on the tourism and hospitality industries globally. An international range of contributors present key research findings, in-depth case studies and discussion of the future implications stemming from technologies changes and developments across a number of core themes effecting these industries, including destination promotion, marketing contexts, service promotion and smart city involvement. Chapters explore new developments on a wide range of contemporary issues, including: ICT, sustainable development and implications for the tourism industry the role of mobile technology for tourism development influencer marketing for tourism and hospitality online tracking factors influencing Generation Y tourism choices cross country cases of ICT application in tourism and hospitality. The Emerald Handbook of ICT in Tourism and Hospitality is aimed primarily at global tourism academics and researchers, however graduate students of tourism and academics will also find this book to be of interest.

Information Systems

Information Systems

Whilst Information Systems has the potential to widen our view of the world, it often has the opposite effect by limiting our ability to interact, facilitating managerial and state surveillance or instituting strict hierarchies and personal control. In this book, Bernd Stahl offers an alternative and critical perspective on the subject, arguing tha

Note on the Hongs of Hong Kong

Note on the Hongs of Hong Kong

Hongs are very large, widely diversified conglomerates that have played a critical role in Hong Kong's economy. The histories and business activities of five major Hongs - Hutchison Whampoa, CITIC Pacific, Swire Pacific, Jardine Matheson and New World - are reviewed in this note. Like the Keiretsu of Japan and the Chaebol of Korea, the Hongs owe much of their growth and development to the historical failure of Asian management and financial markets. Through market advantages that come through internalization, the Hongs provide an interesting contrast to the diversified conglomerate models of North America and Europe that have largely fallen out of favor. With globalization and rapid technological change, the Hongs now face increasing pressure to focus product lines and open new markets outside Asia. This note reviews the argument for and against geographic diversification and product focus and provides an excellent vehicle for discussing corporate strategy and culture-specific management models.

ChatGPT El Millonario del 2024

ChatGPT El Millonario del 2024

Conéctate con el futuro de la creación de riqueza con el poder de ChatGPT y la automatización impulsada por la inteligencia artificial, y descubre nuevas formas de elevar tu éxito financiero más allá de la imaginación. ¿Alguna vez te has preguntado por qué algunas personas parecen tener el toque de Midas cuando se trata de trabajos secundarios? ¿Podría ser que saben algo que tú no? Aquí está el chisme: El secreto radica en ChatGPT... no es solo un chatbot; es mucho más. Imagina esto: Configuras un bot inteligente, y está ahí trabajando para ti las 24 horas del día, los 7 días de la semana, mientras te pones al día con un merecido descanso o incluso te vas de vacaciones. Suena como si fuera un sueño, ¿verdad? ChatGPT irrumpió en escena, atrayendo a un millón de usuarios en solo cinco días. Avanza rápidamente hasta hoy, y la plataforma cuenta con una enorme cantidad de usuarios activos. Y está en camino de generar cientos de millones en ingresos muy pronto. Mientras tanto, OpenAI, la mente detrás de ChatGPT, está ganando unos elegantes $80 millones al mes. Eso no es dinero de bolsillo; eso es dinero a nivel de imperio. La conclusión es que las personas que están usando esta herramienta y están obteniendo beneficios serios cada semana. Desde padres que se quedan en casa hasta estudiantes que intentan saldar sus deudas, personas de todas las situaciones de vida están obteniendo una parte del pastel. Entonces, ¿por qué no tú? Este audiolibro está aquí para guiarte en tu viaje para desbloquear todo el potencial de ChatGPT, revelando las estrategias, secretos y consejos que te empoderarán para aprovechar su toque de Midas en tus propios trabajos secundarios y éxito financiero. Al escuchar este audiolibro, descubrirás: - El pase premium para mejorar tus finanzas con ChatGPT: descubre cómo pasar de cero a héroe con la ingeniería de indicaciones y flujos de ingresos automatizados. - Montones de técnicas para elevar tus indicaciones varios niveles, con guías sobre cómo hacer que tus bots sean funcionalmente inteligentes. - Por qué la automatización es el futuro de los trabajos secundarios: descubre formas reales de configurar ChatGPT para que gane dinero mientras duermes. - Ideas para trabajos secundarios y joyas ocultas en la economía que pueden convertir tu chatbot en una mina de dinero. - Todo lo que necesitas saber sobre "contratar" empleados de inteligencia artificial: desde los fundamentos de la construcción de bots hasta las herramientas que necesitas para tener éxito, todo está aquí al alcance de tus manos. - Cómo llevar tu emprendimiento con ChatGPT al siguiente nivel y unirte a las ligas mayores: se trata de ir más allá del bot. - Una hoja de ruta a prueba de futuro para crecer en un paisaje de inteligencia artificial en constante cambio: ChatGPT y la IA son el futuro; descubre cómo aprovecharlo al máximo. ¡Y mucho más! La belleza de ChatGPT es que hace el trabajo pesado por ti, dándote todo el tiempo para concentrarte en tu trabajo a tiempo completo, mientras tu asistente personal de IA trabaja las 24 horas del día para obtener resultados.

3M Chile - Health Care Products (A)

3M Chile - Health Care Products (A)

Looking for a creative option to promote 3M products to medical professionals, a 3M Chile sales manager developed the idea of a first-aid kit or "botiquin" that could be used as a promotional gift. Managers at the company's world headquarters had not previously focused on branded first-aid kits. It was the same all over the world, a plain white box with the red cross in front. "You just can't brand a first-aid kit!" they replied. At the same time, the Chilean managers lacked the resources necessary for adequate market research. Should they go ahead with the botiquin concept anyway? If they did, questions such as channels, packaging, promotion, and pricing, would still have to be addressed. (A sequel to this case is available, titled 3M Chile - Health Care Products (B), case 9A99A005.)

Quality Management, Value Creation, and the Digital Economy

Quality Management, Value Creation, and the Digital Economy

In the conditions of the modern market economy, in which globalization and competition are rife, quality is of great importance for determining a company's position in the market. The changing and complex economic reality is shaping new market patterns while modern technologies influence purchasing decisions. This book presents an effective and novel framework for creating value in Industry 4.0 conditions by building a smart enterprise model using quality management theories. The book explores tools and platforms that can be utilized to contribute to the creation of the ideal quality for demanding customers, using case studies from international contributors. It proposes novel architectures that drive economically viable production and services businesses, addressing unique Industry 4.0 and 5.0 solutions in Internet of Things (IoT) that involve the entire spectrum of analysis, with a special focus on lean methodologies and cybersecurity. This original book will be valuable reading for researchers and scholars in the areas of quality management, manufacturing, production, and operations management.

Note on Database Marketing

Note on Database Marketing

Data-driven marketing is not an entirely new concept or practice. With advances in information technology, many aspects of marketing operations have become informationalized. This note provides technical information about database marketing. The intent is to familiarize readers with database technologies, including data mining from a marketing perspective, databases, data warehouses, and decision support systems.

What the Customer Wants You to Know

What the Customer Wants You to Know

From the bestselling author of What the CEO Wants You to Know? How to rethink sales from the outside in We have to face the truth: the process of selling is broken. Customers have more choices and are under intense pressure. Yet few companies are facing this reality. When they don't, a lingering malaise sets in. More than ever these days, the sales process tends to be a war about price-a frustrating, unpleasant war that takes all the fun out of selling. But there's a better way to think about sales, says bestselling author Ram Charan, who is famous for clarifying and simplifying difficult business problems. What the customer wants you to know is how his or her business works, so you can help make it work better. It sounds simple, but there's a catch: you won't be able to do that with your traditional sales approach. Instead of starting with your product or service, start with your customer's problems. Focus on becoming your customer's trusted partner, someone he can turn to for creative, cost-effective solutions that are based on your deep knowledge of his values, goals, problems, and customers. This book defines a new approach to selling which Charan calls value creation selling-that while radical is nonetheless practical. VCS has been battle-tested in companies in a variety of industries, such as Unifi, Mead-Westvaco, and Thomson Financial. It will enable you to: • Gain a deeper knowledge of your customer's problems • Understand how your customer's company really makes decisions • Help your customer improve margins and drive revenue growth • Connect sales with other key functions such as finance and manufacturing • Come up with new customized offerings • Make price much less of an issue VCS gets you out of the hell of commoditization and low prices. It differentiates you from the competition, paving the way to better pricing, better margins, and higher revenue growth, built on win-win relationships that deepen over time. Someday, every company will listen more closely to the customer, and every manager will realize that sales is everyone?s business, not just the sales department?s. In the meantime, this eye-opening book will show you how to get started.

Το Μυστικό των Επιτυχημένων Πωλήσεων

Το Μυστικό των Επιτυχημένων Πωλήσεων

Ποιο είναι το μυστικό για επιτυχημένες πωλήσεις; Τα περισσότερα στελέχη επιχειρήσεων θα έλεγαν ότι είναι θέμα καλών σχέσεων. Κι όμως, επιτυχημένος πωλητής δεν είναι αυτός που χτίζει και διατηρεί σχέσεις με τους πελάτες, αλλά αυτός που διεκδικεί. Οι Matthew Dixon και Brent Adamson ερεύνησαν διεξοδικά τις δεξιότητες, τις συμπεριφορές και τις γνώσεις που είναι απαραίτητες σε έναν εξαιρετικό πωλητή, και κατέληξαν στο συμπέρασμα ότι μόνο ένα είδος επαγγελματία πωλητή μπορεί να έχει σταθερά υψηλές επιδόσεις: ο διεκδικητής. • Ποια είναι, λοιπόν, τα χαρακτηριστικά του διεκδικητή; • Πώς θα υιοθετήσει ο μέσος πωλητής τις τεχνικές και τις στρατηγικές που θα τον οδηγήσουν σε υψηλές επιδόσεις; • Πώς διαφοροποιείται σε σχέση με τους άλλους πωλητές με στόχο την προσέγγιση του πελάτη; • Πώς θα έχει απήχηση στον πελάτη το μήνυμα που θέλει να του περάσει; • Πώς θα καταφέρει να έχει πάντα τον απαραίτητο δυναμισμό και την αποφασιστικότητα, αλλά και την ευελιξία να υποχωρεί όταν το κρίνει απαραίτητο; • Πώς θα έχει κάθε πώληση υπό τον απόλυτο έλεγχό του, προσαρμόζοντας τη στρατηγική του με βάση τις ιδιαίτερες ανάγκες και τους στόχους του πελάτη, χωρίς να υποχωρεί σε κάθε απαίτησή του; Τα δεδομένα στον τομέα των πωλήσεων αλλάζουν συνεχώς. Αν, λοιπόν, θέλετε να γνωρίζετε πώς αγοράζουν οι πελάτες και πώς πρέπει να πουλάνε οι πωλητές, αυτό το βιβλίο θα σας δείξει τον δρόμο για να εκτοξεύσετε τις πωλήσεις σας σε ακόμα υψηλότερο επίπεδο.

Summary of Will Guidara’s Unreasonable Hospitality

Summary of Will Guidara’s Unreasonable Hospitality

Get the Summary of Will Guidara’s Unreasonable Hospitality in 20 minutes. Please note: This is a summary & not the original book. In 2010, Eleven Madison Park was ranked the 50th best restaurant in the world, but restaurateur Will Guidara and chef Daniel Humm led it to number one in just seven years. In Unreasonable Hospitality (2022), Guidara explains how constant reinvention and over-the-top hospitality pushed the restaurant to the top. Using stories from his time at the restaurant, he shows how creating a hospitality-first culture can improve everything about your business...